Job Opportunity: Audience Services Manager

Job Opportunity

John Anson Ford Amphitheatre

Hollywood, CA

Audience Services Manager

The Los Angeles County Arts Commission operates the County-owned John
Anson Ford Amphitheatre and [Inside the Ford] Theatre in Hollywood. The
Ford is home to a summer series with over 100 events in a 1250-seat
outdoor amphitheatre and 87-seat indoor black box theater from May to
October and the [Inside the Ford] winter season from November to March.
Ford management seeks a full time responsible and energetic individual
to manage day of show operations for its year round productions.

Duties and Responsibilities:

This position is the direct link between the John Anson Ford Theaters
and its patrons, artists and staff for all day of show, front of house
activities. Duties include: hiring, scheduling and supervising house
managers and ushers; recruiting and managing volunteers; coordinating
parking lot attendants and parking shuttles; serving as a point of
contact with catering, corporate parties, group events and artists
vendors; handling customer inquiries, complaints and lost and found.

Minimum requirements:

* Required to work nights and weekends during performances
* Ability to think on feet and remain calm when handling problems
and emergencies
* Experience working for a theater or an arts presenting house
* Strong computer skills, Microsoft Outlook, Excel and Word
* Excellent communication, organization and writing skills,
* Ability to multi-task
* Experience in customer service industry.
* Knowledge of ticketing systems and box office operations
preferred

This is full-time contract with a range of $32,000 - $37,000.

Please send cover letter, resume and references by March 1, 2007 to:
Audience Services Manager Search
c/o Tien Pham
Ford Amphitheatre
2580 Cahuenga Blvd East
Hollywood, CA 90068
Or e-mail to tpham@lacountyarts.org with "Audience Services Manager,
(candidate name)" in the subject line. No phone calls please.